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How can I cancel my membership?
Due to security reasons we cannot cancel memberships directly. However, you could do it easily by visiting the subscription providers' cancel links here:...more
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Membership options on our Premium Exclusive websites
Here you can find detailed information about our membership packages from single site subscription to multi-combo packages. ...more
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How to join?
Joining our sites is quite simple, just visit the site you are interested in (see 21sextury sites' info or DVD-quality sites' info)....more
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Why should I join?
You might find some free movies on the net BUT they will be on slow servers, be deleted within hours, be small of size, have missing scenes, have crappy previews and you have to search for hours to find one quality movie - which might appear to be illegal, in the end. ...more
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Membership options on DVD-quality websites
Here you can find detailed information about our membership packages for our DVD-quality websites....more
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| LOGIN |
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Retrieve username & password
Forgot your username and/or password? No problem, click here to retrieve it into your mailbox....more
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A new password has been mailed to you?
You received a new password withour any query? It is possible that your password has been automatically changed by our system due to security reasons. ...more
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Invalid login message
You want to log in and all you get is this: invalid login. There are several common problems why you could end up here, for example:...more
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Your site keeps asking for my password every five minutes. I have to login all the time, why is that?
Check if your cookies are enabled! If cookies are not enabled, the site won't let you in. ...more
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What is the auth. code I have to enter? Why is it needed?
Every time you hit the login page, a 4 digit authorization code (auth. code) is generated by the system automatically....more
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Case sensitive username/password
Login information is CaSe SeNsItIvE! Please check if you typed your login name and password correctly. ...more
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Why do you change my password constantly?
Most of the time when your account info is traded, a password change occurs....more
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Firewall issues
Check if your firewall setup is correct!...more
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| BILLING |
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Access until the end of subscription
You won't lose a day at your favorite site! If you cancel your membership for any reason before the end of the paid period, your membership won't be immediately terminated. ...more
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Recurring membership
If you subscribed for a 1 month membership, it will renew automatically after 30 days on a lower price. In this way you save money on every additional months compared to the first one. ...more
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My credit card was changed, what shall I do?
If your credit card number was changed, then you should turn to the transaction provider company which handled your transaction at signup and ask them to update your card data (your card number). Sadly we cannot update it because we do not store it in our system....more
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| OTHER |
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How can I switch membership?
Unfortunately you can't switch membership by a click. Nor can we do it for you because the subscriptions are maintained by the transaction providers. ...more
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How can I subscribe/unsubscribe to newsletters?
Coming soon......more
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Other questions and suggestions
Coming soon......more
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