Home > Technical Issues



In this section you will find the answers for all technical related questions. Technical related issues include such questions like video/photo payback problems, download problems, ZIP problems, hardware & software requirements, password problems, etc.


Download
Movie & picture download
Please download the videos locally first! The DIVX videos are not streaming videos, so they shouldn't play in your video player until they are downloaded....
more

Multiple download sessions and using of download managers
It is possible to download more files simultaneously. It is recommended to download with a download manager (e.g. getright or download accelerator plus), because in case of network problems these software are able to resume and continue the download session. Please note that the accelerated mode of these software are not allowed on our sites....
more

Streaming videos
The pictures and the streaming videos appear at a pop-up window, and if your browser does not allow pop-ups or you use a pop-up blocker, they will not appear. You have to allow at the pop-up blocking settings our site, and after that, you will able to watch them....
more

How much can I download?
There's NO download limit at our sites. You can download as much as you wish, without worrying about getting charged more....
more

How can I download files with download managers?
The usage of download managers is allowed at our service, however there is a time limit from when you start to download a file until you have to finish it. If someone starts many files and quene them, then the quened files won't start to download, because these will possibly exceed the time limit. ...
more

Zip, photo and video
Video players, Codecs & plugins
Do you have troubles when playing the videos? You can hear them but not see? The videos play without sound? It is possible that you'll need some codecs for the perfect result....
more

Apple Macintosh related questions
Sound and video issues detailed....
more

Movie and picture download
Please download the videos locally first! The DIVX videos are not streaming videos, so they shouldn't play in your video player until they are downloaded....
more

Joining video files.
Merging avi files: Peck's Power Join might be used for joining more parts of a movie. Using Peck's Power Join is very simple. It's designed to flawlessly merge .avi files....
more

Password and login
Retrieve password
Forgot your username and/or password? No problem, click here to retrieve it into your mailbox....
more

A new password has been mailed to you?
You received a new password withour any query? It is possible that your password has been automatically changed by our system due to security reasons....
more

Invalid login message
You want to log in and all you get is this: invalid login. There are several common problems why you could end up here, for example:...
more

Importance of cookies at login
Check if your cookies are enabled!...
more

Case sensitive username/password
Login information is CaSe SeNsItIvE! Please check if you typed your login name and password correctly....
more

What is the auth. code I have to enter? Why is it needed?
Every time you hit the login page, a 4 digit authorization code (auth. code) is generated by the system automatically....
more

Hardware & software
Hardware requirements
Minimum technical requirements...
more

Latest browser - Is your browser up to date?
Be up to date! We do our best to support several versions of Netscape Communicator/Navigator and Microsoft Explorer. However, some of our features are best enjoyed with the latest browser versions....
more

Other
My connection is really slow. Why?
Why is the site so slow? It can happen that speed problems are caused by the load of servers in the traceroute between your place and our servers....
more

Error messages
We do our best to create the best possible site for you. However, sometimes errors occassionally might occur. If you have received an error message, and are wondering what it means, and what you might be able to do to avoid it in the future, please refer to the list below of common browser error messages....
more

Other questions and suggestions
coming soon......
more


Click here to read more membership related questions!
Everything you have to know about your membership.
Click here to read more technical related questions!
Everything you have to know if you face technical problems.
Click here to send an e-mail to the technical support!
If you need further assistance, please do not hesitate to contact us.
   
   

HOME | MEMBERSHIP ISSUES | TECHNICAL ISSUES | WEBSITES INFO | CONTACT US

© websupportcentral.com - All rights reserved.